We share your desire to get issues resolved quickly and effectively. If there’s a problem, we want you to get in touch so we can take timely action.

What can you expect?

Our goal is to address complaints within 5 working days. If this isn’t possible, we’ll get in touch with a revised timeframe and keep you updated. Independent oversight is key to transparency, and we’ve arranged for complaints to be investigated by the Compliance Department.

Here’s how you can get in touch:

Call Centre: 17 540054

Fax: 17 100017

Email: callcenter@khaleeji.bank

Alternatively, you can write to:

Fajer Sami Albusmait

Head of Compliance

Khaleeji Bank BSC

GFH Tower, 6th Floor

P.O Box 60002, Kingdom of Bahrain.

Or send an email to complaints@khaleeji.bank

Or use this Feedback Form

Need technical support?

For help with the issuing of cards, online banking, SMS and OTP,  you can send an email or give us a call:

Email: support@khaleeji.bank

Call Centre: 17 540054